OUR QUALITY POLICY

As the Student Affairs Office of Dicle University, we will:

• Increase the services we provide to our students every day without compromising our core values.
• Enhance the speed of our services by maximizing the utilization of electronic resources.
• Continuously measure and improve the quality of the services we provide through periodic assessments.
• Foster collaboration and solidarity with all our stakeholders.
• Always provide impartial service based on the principle that each of our students is unique.
• Treat our students with a smile, understanding, and dedication at all times.
• Invest every effort necessary to ensure the competence of our employees in terms of both quality and quantity.
• Allocate the necessary resources to ensure the safety, security, and adequacy of our working environment and service areas.
• Fulfill the requirements and conditions of the relevant parties.
• Constantly improve ourselves through the institutionalization of our operational and management systems.